MSL Program Achieves 90% KOL Coverage in Launch Year

Client / Setting: Pharmaceutical Company | Specialty Product Launch

The Challenge

New product launch requiring medical affairs infrastructure, limited MSL experience, 500+ target KOLs across multiple specialties, and competitive landscape.

The Solutions

Medical Scientific Liaison (MSL) program development with team recruitment/training, territory planning, engagement strategy, medical information support, and metrics dashboard.

Key Results

  • 90% KOL coverage achieved (450 of 500 targets)
  • 1,200+ medical education interactions in first year
  • 75% KOL advocacy rate supporting product adoption

Why It Matters

Demonstrates MSL program as critical launch success factor driving medical community engagement and advocacy.

Highlights

  • MSL team of 25 recruited and trained within 6 months
  • Medical information platform handling 5,000+ inquiries
  • Advisory board program with 50+ leading KOLs

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